iCity Global

Hiring IT Help Desk Specialist at iCity Global

iCity Global

Applications 7

1 year ago

Hiring IT Help Desk Specialist at iCity Global

Job Description

Profile : IT Services and IT Consulting

Hiring IT Help Desk Specialist at iCity Global

- Job Description :

- Previous experience in managing a CRM system on Bitrix24 platform.
- Handling shared folders network drives through users map.
- Assigning users according to security rules.
- Managing deferent Access points and other resources.
- Excellent with Windows OS , ( Linux OS is preferred ).
- Handling the exchange server and active directory.
- Support hardware issues.
- Being the connection between the company and other vendors in case of new purchases.
- Coordinating with vendors for any issues relating to equipment hardware.
- Remotely access user machines for technical assistance.

- Job Requirements :

- Degree in computer science or a related field is preferable.
- CCNA, MCSA Certified or self-study
- Enough experience with firewall systems (Fort iGATE, Sophos)
- Enough experience with Routers and switches (D-Link, cisco)
- Strong analytical, diagnostic, and problem-solving skills.
- Good communication ability, both written and verbal.
- Proficient in several programming languages.
- Familiar with a range of software and hardware.
- Ability to learn new technologies and apply it on work environment.
- Experience Needed: 2 To 5 Years.
- Gender: Male.

Job Details

Salary : confidential

minimum education : Bachelor

gender : male

country : Egypt

address : Cairo

Category : IT Jobs

type job : Full Time

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