IT Help Desk Job at Sky Grp
Sky Grp
Job Description
Profile :- Since its establishment in 2009, SKY Group has significantly expanded its scope of business which today, includes four main business units. Within less than 12 years, the Company has grown to be one of the most reliable Companies with a workforce of over 2000 employees, fleet of 500 vehicles and a wide geographic scope of operations in 80 locations. Throughout years, SKY Group has successfully built a long-term relationship with major national & multinational clients in more than 30 countries including Egypt, USA, KSA, Sudan, Bahrain, Kuwait, Oman, Lebanon, Pakistan, Zambia, Tanzania, Rwanda, Maldives, Seychelles by its commitment and customer-oriented culture, and has proudly delivered over 3000 value-added projects.
- Job Description :
- Providing first level support through taking calls and supporting Service Requests.
- Installing and troubleshooting computer hardware, software, systems, networks, printers, and scanner.
- Keeping the inventory of the IT hardware up to date.
- Remote Support.
- Surveillance system.
- Job Requirements :
- Customer service
- Communication skills
- Ability to learn quickly
- Troubleshooting/problem-solving skills
- Ability to work under pressure
- Teamwork skills
- Preferred know
MCSA or MCSE
CCNA
