remax

New Vacancy For IT Technical Support at Remax

remax

Applications 5

3 years ago

New Vacancy For IT Technical Support at Remax

Job Description

RE/MAX Avalon is a leading multinational realestate brokerage company, seeking for IT Technical Support with the below mentioned

criteria

Job Duties

1- Responsible for the smooth running of all users on different departments .

2- Administate users creation/suspending, profiles & authorities.

3- Diagnose and troubleshoot software, hardware and networking problems/issues.

4- Responsibility of procurements of hardware and software.

5- Ensuring security and upgrades are applied to desktops and laptops and kept up to date.

6- Managing multiple cases at one time, testing and evaluating new technology.

7- Follow-up with service requests received on the Company Help desk ticketing system and solve them according to the agreed SLA.

Job Qualifications

1- Experience with remote desktop applications and help desk software.

2- Attention to details and good problem-solving skills.

3- Good written and verbal communication

4- Excellent communication skills.

5- Experience ( 2 – 4 years ).

6- Prefered to live nearby Smouha of Gleem.

if you are interested kindly send CV titled with IT Technical Support to email

Apply

Job Details

Salary : confidential

minimum education : Bachelor

career level : Mid

gender : any

country : Egypt

experience : 3

Category : IT Jobs

type job : Full Time

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